BY RANGE
YOUR FREE GUIDE TO BUYING A WOOD FLOOR
Kite Flooring have put together a comprehensive guide to buying a wood floor.
Many of your questions are answered in the guide.
GOOGLE REVIEWS
Paul W.
2 weeks ago
Done an excellent job for us.
Reliable, efficient, great communication.
5 Stars!
Paul P.
3 weeks ago
My wife and I are so pleased with our flooring and the service we received from the Kite Team. We would highly recommend them to anyone looking to purchase new floors.
Sarah M.
3 weeks ago
Kite Flooring were amazing, Ed took time to listen to what I was after, gave great advice and made choosing our floors so easy. The process of ordering and having the flooring delivered to site was seamless as was adding extras that were needed. I would definitely recommend Ed and his team.
Rasharn A.
3 weeks ago
Love my floors so much thanks for all your help.
Luke S.
3 weeks ago
Couldn’t thank this company anymore. Their delivery service was excellent and the flooring was just perfect. Would definitely recommend to others.
Cecilie Jensen G.
3 weeks ago
Our floor looks fabulous! Smooth ordering process and efficient installation.
Ben C.
3 weeks ago
Fantastic flooring with an exceptional customer experience, very helpful all the way from start to finish.
Mouli G.
1 month ago
The process was seamless from the visit to the showroom to select the boards right through to delivery. Would highly recommend for a knowledgable, professional and reliable service. Well done and will be returning again for sure.
Chris H.
2 months ago
This is the 2nd time I've had Kite install new wood flooring in my flat. The first was in 2021 for the first floor bedrooms, hall and stairs. This time round was for a complete kitchen/dining room redo and a 2nd set of stairs. Ed, Bjor, and the team have been great and I would use again, but no more floors left at mine! :) My only regret is that the flooring I used on the first job was no longer available as I love it so much and get many compliments. This is down to the manufacturer discontinuing it, nothing to do with Kite! In the end we found another floor that is great quality and goes with with the previous well. The team is very friendly, easy to talk to and accommodating. I especially like they both have the larger boards samples to look at that they visit on site with to make sure of no disappointment. Cheers, Chris
Tiziano A.
2 months ago
Superb Floor Restoration!
We’re absolutely delighted with the transformation Kite Flooring and his team performed on our wooden floor — they truly brought it back to life.
From the very first inspection they were unfailingly professional, promptly providing a clear, detailed quote and a realistic timeframe which they met precisely.
We had been considering replacing the floor, but Ed honestly recommended restoring our original boards — a candid, trustworthy piece of advice we greatly appreciated.
Communication was excellent throughout: they patiently explained each step, showed colour samples so we could choose confidently, and kept us updated at every stage.
The crew caused minimal disruption and went above and beyond by helping to move furniture out and back to the house, a generous touch we didn’t expect.
The workmanship is outstanding; our original floor has been restored to the highest standard with a flawless finish.
The different technique used to fill the gaps, compared to previous one, has made the floor feel significantly more solid.
We’re thrilled with the result and wholeheartedly recommend Kite Flooring to anyone seeking expert, reliable floor restoration.
Oliver S.
2 months ago
Great floors!
We are really pleased with our floors. We have three kids and a busy house. Floors are perfect. Great service and clear that the team laying the floors were proper experts. All the preparations and guidance was clear and we have had no issues since floors were put down. Highly recommend Kite team.
Matthew R.
2 months ago
As Architects, we’ve worked with a number of timber floor suppliers but Kite are by far our preferred supplier for several reasons.
They have a great selective range of good quality options, as opposed to offering hundreds of confusing variations. Each of their floor options has individual merit, which really helps to narrow down decision making.
The team at kite are really knowledgable about their floors, and they are really great communicators which helps to make decisions and inform yourselves of options, pros and cons etc.
Their showroom has large scale samples, making it easy to see the options in shade and in daylight, and experience walking on the floors for true experience.
We recommend Kite to a lot of people, and we recently installed one of their engineered floors in our own home refurbishment - very happy with it. Furthermore, the supply timescales were exactly as advised.
They also offer their own in house install team if needed, and can help with bespoke edge trims.
Would definitely recommend considering Kite and popping into their showroom to check out options and chat to Ed and the team!
Jonathan G.
2 months ago
We were really happy with Ed and the Kite team. Ed was really knowledgeable and helpful from the outset, the floor arrived on time and as promised and we were very pleased with the quality. Overall an excellent service.
jenine W.
2 months ago
The whole team at Kite Flooring are great - knowledgeable , very helpful and always prompt at getting back to you on any request- I ordered my first set of flooring with them a few years ago and have gone back to order more flooring for the rest of my house as their customer service is fantastic. I would not hesitate to recommend Kite Flooring - the materials are great quality and the team from start to finish could not be better
Charlie I.
2 months ago
I have worked with Ed and his team on many projects over the years and have always found them to be helpful and professional. I am a designer based in East London so require a high standard of service and quality products for my clients. KITE go direct to the best factories, so you can get an amazing product for a decent price. They are also able to source floors so if I need something a bit different or special they are my go-to. Their range of reclaimed and hand-scraped flooring is particularly beautiful. To top it all off they are a lovely bunch of people to work with and always go above and beyond to solve any issues which no-doubt come up on projects! I highly recommend them, 5 Stars!
Jonty E.
2 months ago
Quality of the product is excellent - Lewis Herringbone (large) looks great throughout the ground floor of our renovation. On a par with the quality of the product is the level of customer service. There was a slight mix up with a delivery - the team at Kite went out of their way to rectify the situation even providing one of their own installers to finish the job our builder had to leave to go to another job - first class all round - thank you Kite!
Polly F.
2 months ago
We had a brilliant experience with Kite when fitting our beautiful new laminate floor. We had an old, damaged floor that needed to be removed and an uneven sub floor that required levelling, but the work was completed within a week and the fitters were fantastic. We’d recently painted our flat and they managed to avoid any damage! Kite’s premium laminate is stunning, it’s totally transformed our home. We would 100% recommend Kite, the communication and attention to detail throughout has been second to none.
John T.
2 months ago
From survey to completion everything was very smooth. Given the wonky existing floor, installation wasn't straight forward but nothing was too much trouble. Looking for other floors I could do! Thank you!
Viviana S.
2 months ago
We had a great experience with Kite and their fitter, James. The whole process was smooth from selecting the flooring through to booking the installation. Kite were also very accommodating when we needed to change the fitting date due to a delayed completion, which we really appreciated.
James was extremely professional, knowledgeable, and efficient. He completed the installation to a high standard while taking the time to explain the process and offer helpful advice along the way. We’re very pleased with the final result and would happily recommend both Kite and James.
Yagiz O.
3 months ago
Ed is amazing and I 100% recommend Kite Flooring. Even though we worked with other contractors, Ed and the team were super helpful throughout the whole process. They really went above and beyond to make sure everything was perfect. We love our Lewis Rustic floor.
Olga
4 months ago
Love my new floor! Ed and his team are very knowledgeable and were extremely flexible when my project kept on getting delayed. Highly recommended!
Maria K.
7 months ago
We had such an amazing experience with Kite Flooring! The whole process — from the showroom visit to measuring and fitting was smooth and completely stress-free, with great communication throughout. We were also pleasantly surprised by how competitive their prices are, especially given the exceptional quality of the products they supply. As we needed the flooring quite urgently, the guys at Kite Flooring unlike most other competitors made it happen. From the initial consultation call to fitting in just 1 month!!!
We chose the Prime Lewis Plank, and it looks absolutely beautiful. The quality is fantastic, and it’s completely transformed our home as can be seen in pictures. We couldn’t be happier and would highly recommend Kite Flooring to anyone looking for top-quality floors and excellent service.
Everyone on the team has been incredible — Patrick, Sasha, Ed, and our amazingly skilled fitter Bjor. Thank you all!
Phil N.
7 months ago
I visited Kite Flooring in Shoreditch and they showed me a wide range of different floors, colors and finishes. I went with a herringbone for the living rooms and a matched straight board for the adjoining kitchen / breakfast room. Ed was extremely knowledgeable and great to deal with - he knew his stuff and made me feel confident about my choices. I’m delighted with the result - quality flooring that looks really premium.
Hannah W.
11 months ago
Excellent customer service and quality product from Kite flooring, we love our new floor and stairs. Both Ed and Patrick were extremely helpful from initial meet and introduction to the wide flooring ranges, through to delivery of our new oak floor. We went for a pre-finished board with a warm finish, which we installed ourselves as the guidance and installation instructions given by Kite were super clear on how to prepare effectively, which made the whole process really smooth. We have had our new floor installed for several months now and admire it every day. Would highly recommend to all looking for excellent quality engineered floor options with great customer service, knowledge and transparency on where the floors come from. We wouldn't hesitate to use Kite again on future projects. Thank you Ed and team Kite!
Humayun R.
11 months ago
Excellent customer service.
I spent almost a year trying to find the right floor and visited at least a dozen flooring companies.. I was looking for a herringbone prime floor. Found Kite flooring on Instagram and loved the look of the floors but was sure they’d be out of my budget. After a few emails we visited their shop in London and Ed spent a considerable amount of time explaining the difference between the ranges, wood treatments and durability. We were shown large sample boards and went for the Maurice floor. The customer service was fantastic, one of the best companies we dealt with during our renovation project.
The floor looks amazing and we’ve had so many compliments. Would highly recommend Kite Flooring.
Would highly recommend
William C.
1 year ago
The entire process was really smooth. The Kite team were really flexible - especially when it came to the furniture - and made what could have been a very stressful 10 days very easy. Special shoutout to the fitter James - a really positive presence to have around the place. Plus, the floor looks great! Thank you.
harry ellis H.
1 year ago
Fantastically high quality flooring. Great service from the Kite team, all at an affordable price.
Simon H.
2 years ago
I ADORE the flooring that Kite built in my flat - the results are much better than I ever could have hoped for! The team were so helpful and the process was smooth. Big shout out to Andy, Ed and especially James.
Response from the owner:Thank you! So glad we could be part of your project :)
Maureen M.
2 years ago
Kite Flooring were very professional and showed great attention to detail. I am a year later so impressed with my herringbone flooring which has been such a highlight of my flat! Thank you to the Kite Flooring team for such a great product and for working so hard!
Response from the owner:Thank you for the review Maureen and sharing the photos. Your floor looks awesome :)
lorie K.
2 years ago
From the start the advice I received with Kite was helpful. It was easy to decide what I should go for (unlike with other companies I'd tried). The man who fitted the flooring was wonderful. He took a lot of care and did a beautiful job. I am very pleased with my new living room floor and would recommend Kite.
Juliet R.
2 years ago
I think I must have visited about 6 floor shops and spent hours online before finally and gratefully finding kite. Simple questions were finally answered- we wanted something affordable, hard wearing and of course beautiful. We have been extremely happy and very much recommend. Trustworthy, professional and great products!
Christopher F.
2 years ago
Beautiful floor. Huge thanks to Ed and the team who helped us enormously with choosing and supplying the lovely new cork floor for our garden office. The whole process couldn’t have been more straight forward and the finished product is fabulous. Thank you!
Will B.
3 years ago
Kite fitted beautiful floors in our bedroom and gym, gave us great advice and made the whole process easy
Sophie H.
4 years ago
Thank you Kite Flooring, what an incredible service. From start to finish the team at Kite were incredibly helpful, knowledgable and easy to communicate with when our fitters had questions. The finished look is far better than we imagined and we would highly recommend them to anyone wanting wooden floors. Thank you so much to Andy and his team.
Hannah B.
4 years ago
Wonderful service. Floors look great. Thank you Ed and the team. Beautiful dark oak textured floor in my bedroom and also a large art studio fitted with the Newington range, a lovely light oak which was really reasonable. The samples Ed brought to try were all spot on and met my brief and it was really easy to choose the floors. The scheduling and invoicing was all handled really efficiently by Sacha in the office. As for the fitters - they were incredible! They did two large rooms in a day (one with a quite complicated dressing room). Admittedly they worked nearly solidly from 7am until after 9 o’clock to get the job done. They left the house looking immaculate and I am recommending Kite to all my friends now. Such good quality at such a fair price relative to the other quotes I got.
Thank you so much to all the team at Kite. You clearly care about keeping your customers happy, and take great pride in helping people achieve beautiful floors!
Hannah
Quentin C.
5 years ago
The whole team at KITE has been beyond splendid throughout the entire process, from measurements to purchase, delivery and everything in between. Sasha, Ed, Jasper are absolutely wonderful and always go the extra mile to make sure you get total satisfaction and everything goes well during installation.
The product itself is excellent. It's not the cheapest but, if you look beyond the BS on other website, it's far from being the most expensive too and the quality is there. Just order samples and compare, it's obvious. I have 0 regret going for KITE, on the very contrary. I feel like a valued and cared-for customer, and will not hesitate a second to use them again in the future. Thank you!
Jay D.
6 years ago
I used Ed for our living room floors; the quality is unquestionable. samples he provided to what was eventually laid were exact and the delivery team were a pleasure to deal with. Will be using his services on the kitchen very shortly. Highly recommended !
Guy M.
6 years ago
A quick note to express our profound gratitude for the service delivered by Ed and everyone else at Kite Flooring. I suspect we weren't the easiest clients to deal with: we changed which product we wanted several times in the lead-up to the final purchase, but they maintained their calm throughout. (Tip: if you can get to the showroom, do so. It makes the decision-making process much easier.) In the end, we opted for the Jasper dark wood floors and we genuinely couldn’t be happier with our choice. The dark wood gives a real warmth to our home, and it feels really special to be able to walk barefoot on real wood. The quality of the workmanship was exceptional as well. Ed and his team worked over-time to make sure that every last detail was taken care of, and checked back in a few weeks after installation to deal with any snagging issues. All in all, we couldn’t recommend Kite Flooring more highly. The floors are beautiful and the level of service outstanding.
Jerome B.
6 years ago
We used Kite for our living room flooring. Great product and quality, would definitely recommend!